Returns + Exchanges
IN-STORE RETURN POLICY:
petparknride offers returns for items in unworn and original condition with tags attached and receipt within 14 days of purchase. Between 14 and 30 days from purchase, items may be returned for store credit or exchange.
* Sale merchandise, apothecary, vintage items and gift cards are final sale. *
ONLINE RETURN POLICY:
Frances Jaye will refund non-sale items within 14 days of original purchase date. To begin an online return, please contact us at [email protected] with your order number and reason for return. The customer is responsible for the cost of shipping the item back to petparknride through your preferred carrier. Please ship your package to:
petparknride
Attn: Returns
22 Belmore St
Surry Hills, 2010
petparknride is not responsible for items lost or damaged while in transit. Once we receive your return, a member from our sales team will review your order. Upon approval, your refund will be issued in the form of the original method of payment minus shipping costs.